write for us

Write for Us Submit a Guest Post on Customer Support

We’re looking for editorials, not thinly veiled advertorials. No promotions of other products and services. And no affiliation to any of our competitors in the technology space, either, please. Rather, we’re looking for impactful articles that provide advice, actionable information, or unique perspectives on oversaturated topics. The byline needs to go to someone in a relevant role, Sales Manager (for sales-related topics), Customer Success Manager . Please, send a short bio (2-3 sentences) along with the headshot and links to social profiles of the author.


We read each email and regularly answer inside one business day.

Contact Details

Email: [email protected]

We will keep you updated on the latest of customer support automation. Please provide the required visuals along with your quality content. Do not promote your product or service in the blog.

A short generalized description of what the article will be about. Write a few paragraphs summarizing the main idea you would like to convey along with the proper arguments on how we could benefit from the potential article. These arguments should be clear and concise for us to correctly understand your idea. The page is a bit long and the requirements a bit stiff, but we feel it’s necessary to reduce spam submissions. Images and videos are encouraged, as they make the article look further enticing to the reader. Includes subheadings, bullet points, and shorter paragraphs which make the article more readable.

Kickstart your journey with Hiver today and offer great customer service right from within Gmail. You may include one link to your website or blog post, however, it should fit naturally and along with other tools mentioned. Horseshoe & Co focuses on small and medium businesses owners, CEO, CMO, Sales, Marketing leaders with digital marketing and sales-related content. Due to the large volume of submissions we receive, we will contact you only after we accept your content piece. If you do not hear from us within 7 days, please feel free to submit your content elsewhere. Please send your ideas and questions toand our editorial team will come back to you ASAP.

Our publication queue is usually a bit busy, so it might take around 7-10 working days for your post to go through our editorial cycle. We reserve the right to edit your content for clarity and readability during the process. Similarly, we can add or remove internal and external links to add value for our audience. We recommend all content creators email us the topic and a brief outline of their guest post for approval. Ensure that the topic you choose isn’t already covered on the Cloudways blog. Once your topic is approved, share the Table of Content, so we get a clear idea of your blog.

Comments are closed.